Calls while on a job
You are on a ladder. The customer calls Urban Company instead.
Home services
For AC repair, pest control, plumbing and cleaning businesses in India
Your technicians are on the road. OWNIT takes the complaint, books the visit window, collects the visit charge, sends the technician's ETA and asks for the review after the job.
₹22,000website for home service businesses₹44,000 marketSave 50%
What we set up for home service businesses
- Custom Websites
A premium, fast website you own outright, built to turn visitors into WhatsApp chats and bookings.
- Online Booking
Customers pick a real slot, pay the advance and get reminders, without a single phone call.
- CRM
Every lead from WhatsApp, calls, Google and Instagram in one place, followed up until it closes.
- Business Automation
Follow-ups, reminders, invoices and reports on autopilot, across WhatsApp, email and the tools you already use.
- Website Assistant
A 24×7 assistant on your website and WhatsApp that answers, qualifies and books while you work.
- Google Reviews
Ask every happy customer for a Google review on WhatsApp, reply to all reviews and keep your profile active.
- Missed-Call Recovery
Every missed call gets a WhatsApp message within 10 seconds, so the customer never calls the next clinic.
- E-commerce
An online store you own, with UPI checkout and no per-sale platform tax.
- Custom Software
Internal tools, dashboards and portals built exactly for how you operate, owned outright.
- Mobile Apps
iOS and Android apps for customers, staff or the field, published under your brand.
Books the technician visit, collects the visit charge and sends the ETA.
Where the leads go
Three ways home service businesses lose customers
Visits without a visit charge
Technician travels 12 km, customer is not home. Fuel and an afternoon gone.
One-time jobs that never repeat
The AC service is due again in 6 months. Nobody reminds the customer. Someone else gets the job.
C
CoolCare AC Services, Dwarka
Business account · Replies instantly
AC not cooling, need someone today10:41 AM
Sorry to hear that! Is it a split or window AC, and which area are you in?10:42 AM
Split AC
Window AC
Split AC, Dwarka Sector 1210:43 AM
We cover Sector 12. A technician can come today in one of these windows:10:44 AM
12:00 to 2:00 PM
3:00 to 5:00 PM
6:00 to 8:00 PM
3:00 to 5:00 PM10:45 AM
3:00 to 5:00 PM today. The visit charge is ₹299 and is adjusted in the repair bill.10:46 AM
₹299Razorpay
Pay ₹299 · Visit charge
Payment received · ₹299 · Technician Ravi assigned
Confirmed ✅ Ravi will reach between 3:00 and 5:00 PM. You will get his live ETA 30 minutes before.10:48 AM
The exact flow
What your customer sees once OWNIT is live
A complaint at 7 am becomes a paid, scheduled visit with an ETA, without interrupting the technician on site.
- Capture
- Qualify
- Book
- Pay
- Remind
- Runs on the WhatsApp number you already advertise
- Replies in the language your customers write in, including Hinglish
- Hands over to you or your staff the moment a customer asks for a person
Recommended plan
Most home service businesses start on க்ரோத்
Visit charges, technician ETAs and 6-month service reminders are all in Growth. Reminders alone double repeat jobs.
Recommended
க்ரோத்
WhatsApp ரிசப்ஷனிஸ்ட்
₹12,999/மாதம்
ஒருமுறை செட்அப் ₹9,999
- Everything in Starter
- Full capture, qualify, book and pay automation
- Appointment reminders and no-show follow-ups
- UPI and Razorpay payment links in chat
- Google Business Profile and review automation
- Instant handover to staff with full chat
Results
Results for home service businesses
Before
[N]
[METRIC PLACEHOLDER]
After
[N]
[METRIC PLACEHOLDER]
“[OWNER QUOTE PLACEHOLDER for a home services business in [CITY].]”
[OWNER NAME] · Growth plan
Case studies are shown as placeholders until OWNIT supplies verified client results. No names or numbers here are real.
Questions
Questions from home service businesses
Can it assign jobs to technicians?
Yes. Jobs are routed by area and skill to the right technician on WhatsApp, with the customer's address and complaint.
Can it remind customers about the next service?
Yes. AC servicing, pest control and deep cleaning get a reminder before they are due, with a one-tap rebook.
Does it handle emergencies?
Urgent complaints are flagged and sent to you immediately, with the automation still booking the slot.
டெமோ புக் செய்யுங்கள்
Book a 15-minute demo for your home services business
இதை நிரப்பி அடுத்து என்ன நடக்கிறது என்று பாருங்கள். WhatsApp-ல் கிடைக்கும் பதிலே ப்ராடக்ட்.
- Official WhatsApp Business API
- Live in 7 days
- Nothing for your customers to download
- Month-to-month, no lock-in